Orders & payment
How do I place an order?
Add products to your bag and check out with your name, phone number and address. You can also order directly on WhatsApp from any product page.
Do you offer Cash on Delivery?
Yes — Cash on Delivery is available across Pakistan. You pay the courier when your parcel arrives.
Will you confirm my order?
Yes. We may call or WhatsApp you on the number you entered to confirm your order and address before dispatch. Our WhatsApp is +92 317 6213777.
Can I cancel or change my order?
You can cancel a pending order from the Track Order page, or message us on WhatsApp before it is dispatched and we will update it.
Delivery
How long does delivery take?
Usually 2–5 working days depending on your city. Orders are dispatched within 1 working day of confirmation.
How much is delivery?
Delivery is Rs. 150 per order and free on orders over Rs. 5,000.
How can I track my order?
Open the Track Order page and enter your order ID or the phone number you ordered with.
Exchanges & warranty
What is your exchange policy?
You can exchange unused items in original packaging within 7 days of delivery. Damaged, defective or wrong items are replaced free — just message us within 48 hours with photos.
Do watches come with a warranty?
Where a product has a warranty it is listed on the product page under Specifications. It covers manufacturing defects for the stated period.
Are your products exactly as shown?
We use real product photos and honest specifications. If something arrives different from its description, we will exchange it.
Still have a question?
We usually reply on WhatsApp within minutes during working hours.
