Terms and Conditions
Welcome to UrbanForge. These Terms and Services govern your use of our website and the purchase of products from our online store.
By accessing our website or making a purchase, you agree to these terms.
Use of Website
By using UrbanForge, you confirm that: You are at least 18 years old or using the website with parental permission. You will not use our website for illegal or unauthorized purposes. You will not attempt to hack, damage, or misuse the website. Violation of these rules may result in account termination.
Product Information
UrbanForge strives to ensure that product descriptions, images, and pricing are accurate. However:
- Colors may vary slightly due to screen settings
- We reserve the right to correct errors in pricing or product details
- Products may be discontinued or updated without notice
Pricing and Payments
All prices listed on UrbanForge are displayed in the applicable currency and may include taxes where required. We accept payments through:
- Online payment gateways (Coming Soon)
- Debit or credit cards (Coming Soon)
- Digital wallets (Coming Soon)
- Cash on Delivery (Available)
UrbanForge reserves the right to cancel any order suspected of fraud or unauthorized payment activity.
Order Acceptance
After placing an order: You will receive an order confirmation. UrbanForge will process your order. Once shipped, you will receive shipping details. UrbanForge reserves the right to cancel or refuse any order if necessary.
Shipping and Delivery
Shipping times depend on your location. Typical delivery times may vary between 3-10 business days depending on shipping providers. UrbanForge is not responsible for delays caused by:
- Courier services
- Weather conditions
- Customs or government regulations
Returns and Refunds
UrbanForge may accept returns or exchanges under the following conditions:
- Product must be unused
- Original packaging must be intact
- Return request must be submitted within the specified return period
- Refunds will be processed after product inspection
- Shipping charges may not be refundable unless the product is defective
Intellectual Property
All content on the UrbanForge website including: Logo, Product images, Text, Graphics, Website design is the property of UrbanForge and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
UrbanForge shall not be liable for:
- Indirect damages
- Loss of data
- Loss of profits
- Website downtime
Our liability is limited to the purchase amount of the product.
7-Day Return & Refund Policy
- Completed orders may be returned within 7 days of delivery
- Return shipping charges are borne by the customer
- Items must be in original condition with tags/packaging intact
- Refund processing takes 5-7 business days after approval
- Defective or wrong items may be returned for exchange or refund
- Custom or personalized items are non-returnable
- Return requests can be submitted at /returns with your order ID or phone number
Changes to Terms
UrbanForge may update these Terms and Services at any time. Changes will be effective immediately once posted on this page.
Contact Information
If you have questions regarding these Terms, contact us: UrbanForge
- Email: urbanforgeofficial@gmail.com
- Website: urbanforgee.store